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Updated: 03 June 2004 12:22 PM EST
©BCFPI Inc. 2004

Service System Management Resources

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Title Abstract Date

Service System Management

Find out more about Service System Management

Reports

Examples of BCFPI Reports (.pdf) The report 'Examples of BCFPI Reports' is a regional report demonstrating how BCFPI data and reports can be used to support service system management. This report can be run for a single agency; for all/selected programs in an agency, for agencies in a region (this example), or across agencies, for regions, States, Provinces, etc.

This report includes a cost-benefit analysis of the likely impact of high-throughput services for low severity cases which suggests an 8:1 return on investment for such services,

A recent extension to this report is a summary table re exposures to various forms of abuse.

A pending extension will map referral rates and problem types by geographic area (first 3 characters of postal code).

The Software Manual - "Reports About Large Groups of Cases", describes the 9 automated reports basic to this sytem management report.

Jan 5, 2004
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